In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 19, 2024 - 15:03 CEST
Scheduled - Description: Dell Hardware, firmware, bios, etc updates to meet latest Dell standards and support for Azure Stack Hub systems. Required on both stacks.

Assets Involved: Azure Stack Hub physical nodes, switches of both stamps: se1 and se2

Apr 19, 2024 15:03 - Apr 21, 2024 15:03 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 26, 2024 - 15:00 CET
Scheduled - The backup environment in The Netherlands is ready to be upgraded to version 12.1
This change will affect only customers from The Netherlands

Change start date: 26.03.2024
Change end date: 05.04.2024
Purpose: Upgrading the backup solution in Netherlands to get up to the newest version;

Mar 26, 2024 15:00 - Apr 5, 2024 16:00 CEST
ASP ? Operational
90 days ago
99.98 % uptime
Today
Desktop Virtualization Services ? Operational
90 days ago
100.0 % uptime
Today
Visma IT & Communications - Data Centers Under Maintenance
90 days ago
99.98 % uptime
Today
Rosenholm Datacenter - Norway ? Operational
90 days ago
100.0 % uptime
Today
Ulven Datacenter - Norway ? Operational
90 days ago
100.0 % uptime
Today
Zwolle Datacenter - Netherland ? Operational
90 days ago
99.96 % uptime
Today
Enschede Datacenter - Netherland ? Operational
90 days ago
99.96 % uptime
Today
Växsjö Datacenter - Sweden ? Under Maintenance
90 days ago
100.0 % uptime
Today
Visma Offices Operational
90 days ago
100.0 % uptime
Today
Network Services ? Operational
90 days ago
100.0 % uptime
Today
Visma IT & Communications - Services Operational
90 days ago
100.0 % uptime
Today
Support Ticketing system (OTRS) ? Operational
90 days ago
100.0 % uptime
Today
Cloud Director NL Operational
90 days ago
100.0 % uptime
Today
Cloud Connect NL Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Maintenance of VMware vCenters and Cloud Directors in NO, NL and SE is scheduled for Saturday 27th of April 2023 from 09.00 CET to 16.00 CET under change https://jira.visma.com/browse/ITS-87846. This is necessary to perform updates and upgrades, to improve the performance, security and reliability.

During the maintenance, management portals of vCenter and Cloud Directors will be unavailable. Users will not be able to access services or functionalities. Running VMs will not be affected.

Affected systems:

NL Prod vCenter: vit-ned-vc-001.hosting.piramide.lan
NO vCD: vcloud.vismait.no
NL vCD: vcd.cloudnexxt.nl
SE vCD: se.vpcv.visma.com

We will notify you once the maintenance is completed and services are fully restored.

Posted on Apr 17, 2024 - 14:50 CEST
Past Incidents
Apr 24, 2024

No incidents reported today.

Apr 23, 2024

No incidents reported.

Apr 22, 2024

No incidents reported.

Apr 21, 2024

No incidents reported.

Apr 20, 2024

No incidents reported.

Apr 19, 2024

Unresolved incident: Change scheduled: Dell update - 2309 and 2401 on se1 and se2.

Apr 18, 2024

No incidents reported.

Apr 17, 2024

No incidents reported.

Apr 16, 2024

No incidents reported.

Apr 15, 2024

No incidents reported.

Apr 14, 2024
Completed - The scheduled maintenance has been completed.
Apr 14, 02:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 13, 20:00 CEST
Scheduled - Saturday, 13th of April 2024, starting 20:00 CET, the Datacenter Network team will upgrade the Palo Alto firewalls from the Norway and Sweden Datacenters. No downtime it's expected.

Migration Details:

We'd like to inform you that Palo Alto has issued a requirement for the upgrade of all our firewalls due to a certificate expiration. These firewalls are integral to our network infrastructure, handling the flow of traffic efficiently.

To ensure uninterrupted service, we will be upgrading one firewall at a time, as they operate in a clustered configuration. While we anticipate no disruptions or downtime to your traffic flow, we prefer to conduct these upgrades during the maintenance window for added precaution.

Assets Involved: Main Firewall and all the Virtual Firewalls
Date: 13th of April 2024
Timeline: The migration will start at 20:00 CET and finish in 6 h.

Who is affected?

During the migration window, we will upgrade all the firewalls from the DCs that we have in Norway and Sweden. All our customers who use these firewalls will be affected by the change. However, we have taken all necessary precautions to ensure that you won’t have downtime or disruptions for your services/solutions.

What will you have to do?

Test your solutions after the change and inform the Datacenter Network team as soon as you see any problem (see contacts below).

Contact
If you have any questions or concerns, please contact our IT Service Desk:

Email: it-servicedesk@visma.com (during office hours)
Phone: +47 21 60 78 42 (when the matter is urgent, inside or outside office hours)

Mar 27, 15:55 CET
Apr 13, 2024
Apr 12, 2024

No incidents reported.

Apr 11, 2024

No incidents reported.

Apr 10, 2024

No incidents reported.